Return and Refund


To be eligible for a return, your item must be unused, in its original condition and packaging, and accompanied by proof of purchase. Certain items, such as perishable goods or personalized products, may not be eligible for return.

Return Process

To initiate a return, please contact our customer service team to request a return authorization. Once approved, you will receive instructions on how to return the item. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.

Refund Processing

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will issue a refund to your original method of payment within 7 business days. Please note that it may take some time for the refund to appear in your account, depending on your bank or credit card issuer.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately so that we can resolve the issue. We may request photos or other documentation to assist with the return process.

Do you have any question?

If you have any questions or concerns about our Return and Refund policy, reach out directly on WhatsApp, Instagram, Facebook or leave a message here below.

Your satisfaction is our top priority, and we're here to help ensure a smooth and hassle-free shopping experience.